Privacy Policy – Zetarium

Last updated: 25 February 2026

Zetarium (“we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platforms.

We comply with the EU General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.

1. Who We Are

Company Name: Zetarium
Legal Entity: Zetarium BV
Registered Address: Zaailand 106- 8911 BN Leeuwarden
Email: biz@zetarium.com
Website: https://www.zetarium.com

Zetarium acts as the Data Controller for personal data collected through our services.

2. What Data We Collect

We may collect the following categories of personal data:

a) Information You Provide

Full name
Email address
Phone number
Company name
Billing details
Account credentials
Messages sent via contact forms

b) Automatically Collected Information

IP address
Browser type and version
Device information
Operating system
Usage data (pages visited, time spent, clicks)
Cookies and tracking technologies

c) Service Usage Data

Login timestamps
Platform activity logs
Configuration settings

3. How We Use Your Data

We use personal data to:

Provide and operate our services
Manage user accounts
Process payments and invoices
Respond to inquiries and support requests
Improve platform functionality
Analyze usage and performance
Comply with legal obligations
Prevent fraud and abuse

4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

Consent – when you explicitly provide it
Contractual necessity – to deliver our services
Legal obligation – to comply with laws
Legitimate interests – for business operations and improvement

5. Data Sharing & Third Parties

We may share data with trusted third parties including:

Hosting providers
Payment processors
Analytics providers
CRM and customer support systems
Legal and accounting partners

All partners are GDPR-compliant and bound by data protection agreements.

We never sell personal data.

6. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure:

Standard Contractual Clauses (SCCs)
Adequate data protection safeguards

7. Data Retention

We retain personal data only as long as necessary:

Account data → While account is active
Financial data → 7 years (Dutch tax law)
Support inquiries → 24 months

8. Your Rights Under GDPR

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

You can exercise these rights by contacting: biz@zetarium.com

9. Cookies & Tracking

We use cookies for:

Website functionality
Analytics
Security
Performance

You may manage cookie preferences through your browser or cookie banner.

10. Data Security

We implement strong technical and organizational security measures including:

SSL encryption
Secure servers
Access control
Firewalls
Regular security audits

11. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on our website.

13. Contact

For privacy questions, requests, or complaints:

Email: biz@zetarium.com
Company: Zetarium b.v.
Address: Zaailand 106- 8911 BN Leeuwarden

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).